And what should I do if I cause damage to the car?
Please report it to us by telephone +370 700 44844 and a CityBee super hero will help you!
Each case is individually assessed, and if the damage is really minor and a car can continue its safe travel, there is no need to pay the franchise fee specified in the agreement. It can happen to everyone. ;)
If an accident was caused by another road user, you also do not need to pay a franchise fee.
If the damage caused by you is serious, we will ask you to pay an insurance franchise in the amount of €500, thus you will not have to cover the car repair or other expenses.