And what should I do if I cause damage to the car?
Please report it to us by telephone +370 700 44844 and a CityBee super hero will help you!
Each case is individually assessed, and if the damage is really minor and a car can continue its safe travel, there is no need to pay the franchise fee specified in the agreement. It can happen to everyone. ;)
If an accident was caused by another road user, you also do not need to pay a franchise fee.
All CityBee cars are insured under CASCO insurance, so if the damage caused by you is serious, we will ask you to pay an insurance franchise in the amount of €300, thus you will not have to cover the car repair or other expenses.