Inform us by phone and a CityBee superhero will help you!
Contacts in Lithuania: +370 70077084;
Contacts in Latvia: +371 272 65460;
Contacts in Estonia: +372 600 0160.
If the culprit is another road traffic participant you will not have to pay for the damage that our company has experienced.
If you are the culprit in a traffic accident that damaged our car, you must compensate for the damage our company has experienced. The maximum amount of compensatory damages is €600.
In case Porsche Taycan is damaged in a traffic accident through your fault, you will compensate us for the damages suffered due to the traffic accident, if you are between 25 and 30 years old, up to €15000, if you are 30 years and older – up to €5000, in the case a reduced financial responsibility was purchase in the Mobile App – an amount not exceeding €1000.
The condition limiting the amount of the compensatory damages does not apply if you caused the damage to us intentionally or due to gross negligence. The cases where you must pay the compensatory damages are listed and described in detail in the section on vehicles, operation of assets, and liability of the Rental and Service Provision Terms and Conditions.
Pets can only be carried in cars in special pet transport boxes. Also, please make sure of the cleanliness and leave the car the way you would like to find it.
Please note that this service is provided in Lithuania only.
As this vehicle is intended for city use, it is not equipped with a high-mileage battery. Therefore, if you are planning to go outside the city, a speed limited at 90 km/h ensures that the car does not use too much energy while driving. This way, You will safely reach the nearest electric charging station.
Yes.
You can find the BeePool in the CityBee app on the main page, in the upper left corner. You just need to press the icon, which represents a group of people.
Yes, you can. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
We understand that the accumulation discount system ON has become a part of your journeys, and we are delighted about that. However, February 29th of this year is the last day of ON operation. There won’t be a level recalculation in March, but all the accumulated coupons can still be used as usual – within three months from the day of receiving them. We believe that the soon-to-be-introduced value proposition will bring you as much joy and allow you to travel with CityBee even more frequently!
After selecting the BeePool icon, press “Create trip” and fill in all the necessary information: the starting point and destination of the trip, the departure time, the price per person and the number of available seats in the car. You can also add an additional comment about your travel expectations or other important information. When you’re done entering information, click „Create“.
The only thing remaining to do is to wait for the seats in the vehicle requests from fellow passengers. Do not delay to approve the requests you receive.