If the traffic accident occurs not due to the fault of a CityBee customer, no additional fees or penalties will apply.
If the traffic accident occurs due to the CityBee driver, the following options are available:
1. If the damage done amounts to less than the maximum financial liability (€600), the driver who damaged the car will be issued an invoice based on the based on the damage that our company has experienced.
2. If the damage caused to the car is more than €600, the CityBee customer is subject to financial liability of €600.
In case Porsche Taycan is damaged in a traffic accident through your fault, you will compensate us for the damages suffered due to the traffic accident, if you are between 25 and 30 years old, up to €15000, if you are 30 years and older – up to €5000, in the case a reduced financial responsibility was purchase in the Mobile App – an amount not exceeding €1000.
You are subject to the following agreements, procedures, and policies:
In Lithuania:
In Latvia:
In Estonia:
After selecting the BeePool icon, press “Create trip” and fill in all the necessary information: the starting point and destination of the trip, the departure time, the price per person and the number of available seats in the car. You can also add an additional comment about your travel expectations or other important information. When you’re done entering information, click „Create“.
The only thing remaining to do is to wait for the seats in the vehicle requests from fellow passengers. Do not delay to approve the requests you receive.
Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below. If your country is not on the list – unfortunately you will not be able to register.
Lithuania |
Belgium |
France |
Germany |
Italy |
Luxembourg |
Netherlands |
Denmark |
Ireland |
United Kingdom |
Greece |
Portugal |
Spain |
Austria |
Finland |
Sweden |
Cyprus |
Czech Republic |
Estonia |
Hungary |
Latvia |
Malta |
Poland |
Slovakia |
Slovenia |
Croatia |
USA |
Norway |
Canada |
Switzerland |
Australia |
Iceland |
Lichtenstein |
San Marino |
Monaco |
New Zealand |
Bulgaria |
Romania |
Ukraine |
Isle of Man |
Israel |
Turkey |
Russia |
Belarus |
Georgia |
Our system is unable to accept International Driver’s Permits/ Licenses.
*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
The invoice includes the actual paid amount, so the amount paid with discount coupons will not be reflected in the invoice. You will receive an invoice as usual – after every trip.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
The driver may ask fellow passengers to cover part of the travel expenses. Reimbursement of travel expenses is based on an agreement between the driver and fellow passengers.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.